Privacy Policy
Effective date: January 1, 2026
Flatgrove Atelier (“we,” “us,” or “our”) respects your privacy. This Policy explains what personal information we collect, how we use it, and the choices you have. By using our website and services, you agree to this Policy.
Information we collect
- Account and contact data, such as name, email, and phone number when you contact us or create an account.
- Usage data, such as pages viewed, device information, and interactions with lessons and features.
- Transactional data related to purchases (processed by our payment partners; we do not store full payment card details).
- Cookies and similar technologies for essential functions, preferences, and analytics.
How we use information
- Provide and improve our courses, features, and support.
- Personalize content and recommend relevant lessons.
- Communicate about updates, security, and service notices.
- Comply with legal obligations and enforce our Terms.
Cookies
We use essential cookies for authentication and preferences and optional cookies for analytics. You can manage preferences through your browser settings. Our banner asks for consent where required.
Sharing of information
We do not sell personal data. We share information with trusted service providers who help deliver our services (e.g., hosting, analytics, payment processing) under confidentiality obligations. We may disclose information if required by law or to protect rights and safety.
Data retention
We retain personal information for as long as needed to provide the services and for legitimate business or legal purposes. When data is no longer needed, we securely delete or anonymize it.
Your choices and rights
- Access, update, or delete your information by contacting us.
- Opt out of non-essential communications at any time.
- Manage cookies via your browser or device settings.
Security
We use administrative, technical, and physical safeguards to protect information. No online service can be 100% secure, but we regularly review controls to reduce risks.
Children’s privacy
Our services are not directed to children under 13. If we learn we collected data from a child under 13, we will delete it promptly.
International transfers
Your data may be processed in countries other than your own. We take steps to ensure appropriate protections when data is transferred internationally.
Contact
If you have questions or requests about this Policy, contact us at [email protected] or +1 (415) 555-0162.
Changes to this Policy
We may update this Policy from time to time. We will post the revised version with an updated effective date.